Download product Speech Integrator White Paper (pdf).
Speech Integrator combines speech technology, telephony capabilities and system integration into a single, integrated development toolkit. Speech Integrator enables companies to unify their Web and telephony infrastructure, and extend existing or new system integration points for speech-enabled access from telephones, mobile phones
Speech Integrator is a flexible and integrated speech application development framework that dramatically reduces the complexity and cost of developing and deploying speech applications.
Business Value
- Faster ROI on speech applications - averaging a 6-12 months ROI and a total cost savings averaging 50% less than standard ASR implementation
- Increase organizations mobility and agility by enabling Speech technology as a method to access information. Reduce business transaction cycle and response time
- Improved customer service and personalization by quickly reacting to user feedback and translating them into system changes.
- Help organization leverage existing investments in ERP, CRM and backend data systems without any complex re-engineering
Key Features
- Speech Integrator Speech Dialogues isolate the complexity of .NET speech development by providing pre-built speech controls that contain built-in best practice speech designs as well as obfuscating the details of data capture and connection.
- Speech Integrator data controls isolate the complexity of integration with backend data databases and web services. User defined custom data source and data structure is seamlessly translated into complex integration logic.
- Specialized Speech Controls - pre-build set of speech controls to manage call flow and integration of dynamic grammar and prompts
- Specialized data integration adapters - pre-built set of data integration framework (database, Web Services and custom ERP/CRM) that work closely with speech control and call flow
- Built on industry standards, tools and technology to support system scalability and availability